Effective Date: 27/08/2025
Last Updated: 07/10/2025
Welcome to Coosmetics.
These Terms and Conditions (“Terms”) govern your access to and use of our website www.coosmetics.com, and any related services provided by Coosmetics (“we,” “our,” “us”).
By using our website or making a purchase, you agree to be bound by these Terms.
1. General Conditions
- By accessing or using our website, you confirm that you are at least 18 years old or using the site under parental supervision.
- We reserve the right to refuse service to anyone for any reason at any time.
- You agree not to reproduce, copy, sell, resell, or exploit any portion of the website without our written permission.
2. Product Information and Pricing
- We make every effort to ensure product details, descriptions, and prices are accurate.
- Prices are displayed in AED (United Arab Emirates Dirhams) and include VAT, where applicable.
- Product availability may change without prior notice.
- We reserve the right to correct any errors or inaccuracies related to pricing or availability at any time.
3. Orders and Payment
- All orders are subject to acceptance and availability.
- Once an order is placed, you will receive a confirmation email.
- We accept various payment methods, including Cash on Delivery (COD).
- In the event of payment failure or suspected fraud, we reserve the right to cancel or hold your order.
4. Shipping and Delivery
- We deliver across the UAE using trusted logistics partners.
- Estimated delivery times are listed on our Shipping & Delivery Policy page.
- Delivery delays may occur due to unforeseen circumstances beyond our control (e.g., customs delays, weather conditions).
5. Returns and Replacements
- We accept replacements for defective, damaged, or incorrect items within 30 days of delivery.
- Full details are available in our Refund & Replacement Policy.
- Items must be unused, in original packaging, and accompanied by proof of purchase.
6. Intellectual Property
- All content, including text, graphics, logos, images, and designs, are the property of Coosmetics and are protected by copyright and trademark laws.
- Unauthorized use or reproduction is strictly prohibited.
7. Limitation of Liability
- Coosmetics is not responsible for indirect, incidental, or consequential damages resulting from your use of the website or products.
- Our liability shall not exceed the amount paid for the specific product purchased.
8. Privacy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we handle your personal data.
9. Governing Law
These Terms are governed by and construed under the laws of the United Arab Emirates.
Any disputes shall be subject to the exclusive jurisdiction of UAE courts.
10. Contact Information
For any questions regarding these Terms, contact us at:
Coosmetics.